Terms of Service

Effective date: 29 November 2022 

1. Business Details

- Business Name: Michell Sierra
- Registered Business Address: PH Costanera, Bella Vista, Panama City, Panama
- Contact Email: [email protected]

2. Website Details

- Website Name: www.michellsierra.com
- Description of Services: Michell Sierra offers business coaching & mentoring and digital business resources.

3. User Accounts and Registration

- User Accounts: Users are required to create accounts to access our services and resources.
- Information Collected: During registration, we collect user email addresses and payment information.
- Usage and Protection: User account information is handled in accordance with PayPal and Kajabi standards.

4. Payment and Fees

- Pricing Structure and Payment Methods: Payment is accepted via PayPal. Please refer to PayPal's terms and conditions for payment-related issues.
- Refunds and Cancellations: Due to the nature of Digital Products, there are no refunds. For business coaching, our general refund and cancellation policy follows industry standards.

5. Use of Services

- Acceptable Use: Users must use our services and resources for lawful and legitimate purposes only.
- Prohibited Activities: No information or resources found on this website, whether free or paid, may be distributed, shared, or transferred for payment or for free.
- Intellectual Property Rights: All intellectual property and digital resources on the website are owned solely by Michell Sierra. No distribution or resale is allowed.

6. Privacy and Data Handling

- Data Collection: User data is collected, used, and protected in accordance with our Privacy Policy.
- Data Retention: Please refer to our Privacy Policy for details on data retention.
- Third-Party Processors: We may use third-party data processors and analytics services in compliance with our Privacy Policy.

7. User Conduct and Responsibilities

- User Responsibilities: User responsibilities and expectations for coaching clients are outlined in the coaching agreement.

8. Termination and Account Suspension

- Termination:  Accounts may be terminated or suspended at our discretion for violations of these terms.
- Appeals: There is no appeals process for suspended accounts.

9. Intellectual Property

- Ownership: Laudene Michelle Sierra owns all intellectual property, content, and resources on the website.
- Use and Sharing: Users may use the content solely within themselves and in their own businesses; no distribution, duplication or resale is allowed.

10. Liability and Disclaimers

- Limitations of Liability: Michell Sierra is not liable for any damages, losses, or consequences resulting from the use of our services or resources.
- Accuracy Disclaimer: Information provided on the website may not be accurate, and users are responsible for verifying its applicability to their needs.

11. Governing Law and Dispute Resolution

- Jurisdiction: The jurisdiction for any legal matters is Panama.
- Dispute Resolution: Disputes will be resolved through arbitration.

12. Changes to Terms of Service

- Updates: We may update the Terms of Service periodically.
- Notification: Users will be notified of changes through email or by an update on the website.

13. Contact Information

For any inquiries or concerns, please contact us at [email protected].

By using www.michellsierra.com, you agree to these Terms of Service. If you do not agree with these terms, please refrain from using our website and services.

Last Updated: 11 September 2023